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UK mainland
Doorhandles.co.uk orders of a net value exceeding £90.00 for UK mainland will be delivered FREE OF CHARGE.
Delivery Charge for all other UK mainland orders will be £6.00 excl VAT
'Locks & Handles' try to despatch orders on the day of receipt by 1st class recorded mail or courier service if
the order is received by 13.00. If an item is likely to be delayed for more than a few days we will contact you.
On despatch you will be notified of the Royal Mail recorded tracking number or the courier company used.
Northern Ireland, British islands & Republic of Ireland
Normal delivery charge will be £12.00.
We however reserve the right to charge additionally for large/heavy low value orders. We will contact you
before despatch if this is necessary & wlll refund in full if this is not acceptable.
Europe & Rest of the world
Delivery will be charged at an additional cost & we will quote this on receipt of your order before arranging despatch.
Please order using the 'Ireland' delivery option (£12.00) and we will contact you regarding any additional delivery
charge that may be necessary. If this is not acceptable we will refund you in full. As you will understand a standard
delivery charge that allows for all countries & for packages of varying size/weight is not possible.
If we have quoted an additional delivery charge this can be paid for by purchasing 1 or more £5.00 delivery charge units.
Please see in the DELIVERY CHARGE category on the left side of the Home Page.
Please note that all import duties, local taxes and customs clearance charges due on deliveries outside the UK are
payable by the customer.
Claims
Claims for non-delivery, shortages or damage to goods cannot be entertained unless we, and the carrier,
are notified in writing within 7 days from receipt of Order Despatch Notification. For this reason we ask you to
check the delivery on receipt.
A signature is required for all deliveries. Royal Mail or our courier company will leave a notification if they are unable to
successfully make the delivery. If it is neccessary to return the order to us any further delivery attempts will be chargeable.
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